Help & FAQ

Questions? Email team@hangarattic.com — include your order number if you have one.

Production & shipping

How long until my canvas ships?: Every canvas is made to order. Production takes 4–6 business days.
How is it shipped, and how long does delivery take?: We ship by common-carrier ground. Transit typically takes about 3–5 business days after it ships. These are estimates — we can't guarantee a delivery date.
Where do you ship?: To US street addresses, including Alaska and Hawaii. We can't ship to PO Boxes or APO/FPO/DPO military addresses right now.
How much is shipping?: Shipping is calculated at checkout before you pay: $8.95 for an 8 × 10 or $13.95 for a 16 × 20 (the larger rate applies once per order), plus $1.50 for each additional canvas. Alaska and Hawaii add $5.

Can I return or get a refund?: Each canvas is personalized and made to order, so we can't accept returns or offer refunds. Please check your preview, size and personalization carefully before ordering.
What if my canvas arrives damaged?: We'll replace it at no charge. Email team@hangarattic.com with your order number and a description of the damage, and we'll take it from there.

How does personalization work?: Add an optional Bottom Heading (up to 40 characters) and Bottom Text (up to 75 characters). Each prints on one line. Longer text is sized down slightly to fit; if it still won't fit, you'll be asked to shorten it. The preview shows what will print.
Can I change my design before checkout?: Yes. In your cart, choose Edit to update size or personalization.
How do I check my order?: Use Order status with your order number and the email used at checkout.
Is sales tax charged?: We don't currently add sales tax at checkout. The total you see is the total you pay.
Is the artwork accurate for navigation?: No. It's decorative artwork based on public airport data and is not for navigation.